Retail Therapy

Welcome to Retail Therapy – the podcast that unpacks the trends, challenges, and innovations shaping the future of retail.Brought to you by the Australian Retailers Association (ARA), Retail Therapy goes beyond the shopfront to explore the forces driving Australia’s $420 billion retail sector - our largest private employer with over 1.4 million workers.Join us as we sit down with industry leaders, experts, and change-makers to discuss everything from economic shifts and AI advancements to sustainability, customer experience, and the future of retail crime prevention.Whether you’re a retail veteran or just starting out, Retail Therapy delivers the insights you need to stay ahead in this ever-evolving industry.

Recent Episodes
  • Alex Staley on tackling customer aggression
    Mar 28, 2025 – 21:29
  • Tackling retail crime in the digital age with Andy White
    Mar 27, 2025 – 34:10
  • Tackling retail crime - Helen Dickinson’s roadmap for change
    Mar 26, 2025 – 19:11
  • Keeping Australia moving - Dr Hermione Parsons on supply chain strategy
    Mar 25, 2025 – 32:46
  • Beyond Blue’s impact - Georgie Harman on mental health in retail
    Mar 24, 2025 – 40:11
  • Tackling retail crime – insights from Crime Stoppers CEO Peter Price AM
    Mar 21, 2025 – 18:08
  • Ian Bailey on purpose, innovation & growth
    Mar 20, 2025 – 25:33
  • The power of AI - how retailers can thrive in a digital age with Dr Kellie Nuttall
    Mar 19, 2025 – 20:39
  • Navigating retail’s future with Chris Richardson
    Mar 14, 2025 – 27:56
  • Live from the ARA Peak Season Insights Breakfast: Trends shaping holiday 2024
    Oct 25, 2024 – 53:53
  • AI & Retail: Preparing for Peak Season with Meta’s Kate Box
    Oct 18, 2024 – 30:15
  • Delivering for Peak Season: Australia Post’s Holiday Prep with Gary Starr
    Oct 11, 2024 – 15:40
  • Black Friday to Boxing Day: What’s ahead for retailers and consumers with Craig Woolford
    Oct 4, 2024 – 27:00
  • Peak season spending insights with Laura Demasi from Roy Morgan
    Sep 27, 2024 – 31:29
  • Navigating digital transformation with Sean McDonell
    Sep 20, 2024 – 23:04
  • The power of purpose-driven leadership with Matt Davis
    Sep 6, 2024 – 34:14
  • Building brands with purpose with Joanne Mercer
    Aug 23, 2024 – 27:57
  • Transforming traditions with Daniel Bracken
    Aug 9, 2024 – 34:10
  • Fantastic leadership insights with Kieron Ritchard
    Jul 26, 2024 – 26:58
  • Grilling greatness with Angus McDonald
    Jul 12, 2024 – 25:17
  • From strategy to storefront with Natalie Davis
    Jun 28, 2024 – 29:33
  • Leading through change with John King
    Jun 14, 2024 – 22:34
  • Season 7 Trailer: Leadership
    Jun 7, 2024 – 01:26
  • Age diversity in focus with Dr Ginni Mansberg
    Jun 1, 2024 – 28:09
  • Fostering Indigenous business growth with Kate Russell
    May 18, 2024 – 21:42
  • Championing change with Angel Dixon
    May 4, 2024 – 36:43
  • Designing for all with Manisha Amin
    Apr 20, 2024 – 25:53
  • Trailblazing for change with Mariam Veiszadeh
    Apr 6, 2024 – 41:05
  • From refugee to role model with Anyier Yuol
    Mar 23, 2024 – 27:15
  • Navigating neurodiversity with Natalie Phillips-Mason
    Mar 9, 2024 – 31:38
  • Gender equity in retail with Natasha Stott Despoja
    Feb 24, 2024 – 23:30
  • Breaking barriers with Katherine Wolfgramme
    Feb 10, 2024 – 33:37
  • Cultivating diversity in the Australian fashion sector with Leila Naja Hibri
    Jan 27, 2024 – 36:33
  • Setting the DE&I scene with Lisa Annese
    Jan 13, 2024 – 54:58
  • Season 6 Trailer: Diversity, Equality and Inclusion (DE&I)
    Dec 1, 2023 – 01:45
  • Christmas & Holiday Special: Behind the Barbie boom with Stephen Younane
    Nov 11, 2023 – 21:57
  • Christmas & Holiday Special: Understanding your customer with Professor Gary Mortimer
    Nov 4, 2023 – 20:12
  • Christmas & Holiday Special: Making magic with Meta’s Kate Box
    Oct 28, 2023 – 26:35
  • Christmas & Holiday Special: Economic expectations with Craig Woolford
    Oct 21, 2023 – 20:14
  • Christmas & Holiday Special: Spending insights and consumer trends with Fleur Brown
    Oct 14, 2023 – 15:02
  • Navigating change with Eric Morris
    Oct 13, 2023 – 24:26
  • Fashioning the future with Elisha Hopkinson
    Sep 30, 2023 – 23:24
  • Redefining convenience with Angus McKay
    Sep 16, 2023 – 31:13
  • The importance of being customer-centric with Mark Ronan
    Sep 2, 2023 – 38:05
  • Beyond the mailbox with Catriona Noble
    Aug 19, 2023 – 28:55
  • Retail revolution with Ian Bailey
    Aug 5, 2023 – 34:35
  • Being a visionary leader with Mirja Viinanen
    Jul 22, 2023 – 23:20
  • Navigating the world of travel retail with George Tsoukalas
    Jul 8, 2023 – 32:44
  • The next era of retail fashion with Tanya Deans
    Jun 24, 2023 – 31:55
  • Secrets to success with Jack Gance
    Jun 10, 2023 – 37:44
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